Welcome to Eyong Keithel. These terms and conditions outline the rules and regulations for using our website, located at https://eyongkeithel.shop. By accessing and using this website, you agree to comply with and be bound by the following terms and conditions. If you do not agree with these terms, please refrain from using our website.

1. Introduction

Eyong Keithel is an online eCommerce platform that sells indigenous and traditional clothing of Manipur. These terms and conditions govern your use of our website and services. By placing an order or accessing any part of the website, you acknowledge that you have read, understood, and agree to be bound by these terms.

2. Use of the Website

You agree to use the Eyong Keithel website only for lawful purposes. You must not use the site in any way that may impair its performance, corrupt the content, or otherwise interfere with the functionality of the website. You are also prohibited from engaging in any activities that may harm or threaten the security of our platform, such as hacking, spamming, or distributing malicious software.

3. Products and Pricing

We take every effort to ensure that all products listed on our website are accurately described, and that prices are correct. However, prices and product availability are subject to change without prior notice. We reserve the right to modify, discontinue, or replace any product at our discretion.

All prices are inclusive of applicable taxes unless stated otherwise. Shipping charges will be added to your total order amount during the checkout process, based on the delivery location.

4. Orders and Payments

When you place an order on Eyong Keithel, you agree to provide accurate, up-to-date information for both billing and shipping purposes. We reserve the right to cancel orders if the provided information is found to be incomplete or inaccurate.

Payment for products must be made in full before your order is processed. We accept various payment methods, including credit/debit cards, UPI, and other digital payment platforms as mentioned on the website. Upon successful payment, you will receive a confirmation email with your order details.

5. Shipping and Delivery

Orders will be shipped to the address provided during checkout. Eyong Keithel aims to process and dispatch orders promptly, but delivery times may vary depending on the location and availability of the products. We are not responsible for any delays caused by third-party shipping providers. Once your order has been dispatched, we will provide tracking information if available.

International shipping may be subject to additional customs duties and taxes, which are the responsibility of the customer.

6. Returns and Refunds

We strive for customer satisfaction, but if you are not fully satisfied with your purchase, you may request a return within 7 days of receiving the product. The product must be in its original, unused condition, with all tags and packaging intact.

To initiate a return, please contact our support team at support@eyongkeithel.shop. Once the return is approved, you will receive instructions on how to proceed. Refunds will be issued in the original form of payment after we receive and inspect the returned product. Shipping costs for returns are the responsibility of the customer unless the product received was damaged or defective.

Please note that certain items, such as custom orders, may not be eligible for returns.

7. Intellectual Property

All content, including images, logos, designs, and written material on the Eyong Keithel website, is the intellectual property of Eyong Keithel and its licensors. You may not reproduce, distribute, or modify any content without our express permission.

8. Privacy Policy

By using our website, you consent to our collection and use of your personal information as outlined in our Privacy Policy. We are committed to protecting your privacy and ensuring that your personal data is handled in accordance with applicable laws.

9. Limitation of Liability

Eyong Keithel is not liable for any indirect, incidental, or consequential damages that arise from the use or inability to use our website or services. While we strive to ensure that all information on the website is accurate and up-to-date, we cannot guarantee the completeness or reliability of the information provided.

10. Changes to Terms and Conditions

We reserve the right to modify or update these terms and conditions at any time without prior notice. It is your responsibility to review this page periodically for changes. Your continued use of the website following any updates will constitute your acceptance of the revised terms.

11. Contact Us

If you have any questions or concerns regarding these terms and conditions, please contact us at:

Eyong Keithel
Email: support@eyongkeithel.shop
Phone: +91 92330 76264